TASKS: · Create and implement a business plan, including goals and action items for growth, profitability, safety, customer satisfaction, training and collections. · Market the services and products to existing and new customers. Development of local market and implementation of marketing plans. · Oversee the selection of projects to pursue and review bids and proposals. · Monitor projects in progress to ensure quality control, cost compliance, safety, and customer satisfaction. · Attract, motivate, and retain employees by understanding and selling company's total compensation package, benefits, and training opportunities. · Facilitate training and development of all Operations personnel. · Evaluate branch employee performance and provide feedback and guidance. · Administer all Corporate policies and procedures, i.e. Operations, Human Resources, Finance, Safety, Technology, and Legal. · Maintain and enhance customer relationships by troubleshooting issues and effective communication. · Responsible for Branch cash flow, which includes timely billings and following up with collections. · Administer safety programs for work in progress to ensure compliance with local, state, federal, and corporate rules and regulations. · Administer drug testing and affirmative action program for branch. · Provide required information and reports to corporate timely and accurately. · Effectively manage all operations to protect all assigned Corporate assets/resources. · Improve operations by developing and/or enhancing intra-branch relationships. · Be accountable for all provisions of the contracts signed in the branch. · Be responsible that ethical business conduct is maintained within all subordinate operations. |